HOPE & IMPACT / LEGAL

Terms of Service

The agreement that governs your use of hopeandimpact.co.

Last updated: October 14, 2026

Welcome to Hope and Impact, operated by Touch Of Grace Limited, a business based in Hong Kong. By accessing or purchasing from hopeandimpact.co, you agree to these Terms of Service. If you do not agree, please do not use the site.

01 / Eligibility

You must be legally capable of entering into a binding contract under applicable law to place an order. By ordering, you confirm that the information you provide is accurate and complete.

02 / Products & pricing

We strive for accurate descriptions, images, and prices. Colors may vary slightly due to screens. We reserve the right to correct errors, update pricing, and refuse or cancel orders when necessary (for example, suspected fraud or inventory issues). If we cancel a paid order, we’ll refund you.

03 / Orders & payment

An order is an offer to buy. Acceptance occurs when we confirm and ship (or otherwise accept) your order. Payment is due at checkout through our available payment methods.

04 / Shipping & returns

Shipping and returns are governed by our Shipping Policy and Refund Policy .

05 / Intellectual property

All site content—including logos, product imagery, text, and design—is owned by Hope and Impact or our licensors and may not be used without permission, except for personal, non-commercial browsing and shopping.

06 / Acceptable use

You agree not to misuse the site, attempt unauthorized access, interfere with security, scrape content at scale without permission, or use the site for unlawful purposes.

07 / Disclaimer

The site and products are provided “as is” to the fullest extent permitted by law. We do not warrant uninterrupted or error-free operation. Nothing in these terms limits rights that cannot be waived under applicable consumer law.

08 / Limitation of liability

To the maximum extent permitted by law, Hope and Impact is not liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits or data, arising from your use of the site or products. Our total liability for any claim related to a purchase is limited to the amount you paid for the product(s) at issue.

09 / Indemnity

You agree to indemnify and hold harmless Hope and Impact from claims arising out of your misuse of the site or violation of these terms.

10 / Governing law

These terms are governed by the laws of the Hong Kong Special Administrative Region. The courts of Hong Kong have non-exclusive jurisdiction, subject to any mandatory consumer protections where you live.

11 / Changes

We may update these terms periodically. The “Last updated” date reflects the current version. Continued use after changes constitutes acceptance.

12 / Contact